USA

Legal Release and Disclaimer, Warranty Information and Return Policy


Waiver and Limitation of Liability:

Read Carefully.  This is a waiver of certain legal rights.  By purchasing from (“Vendor”) you agree to be bound by the following.  If you do not agree to these terms, do NOT purchase from Vendor.

Purchaser understands and agrees that VENDOR is not responsible or liable for damage to equipment OR PERSONS caused by the use of our products.  purchaser understands that it uses products at its own risk and AS a Condition precedent to purchasing from vendor agrees to fully and completely release, indemnify, defend, and hold harmless VENDOR
from any and all claims arising from the use of products or services provided by VENDOR.  This includes damage to patients caused during examination as well as damage to machinery in which products are installed. 

UNLESS SPECIFICALLY SET FORTH HEREIN, VENDOR MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT ANY PRODUCTS SOLD OR DISTRIBUTED BY VENDOR AND VENDOR SPECIFICALLY DISCLAIMS ANY LIABILITY FOR DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST DATA, LOST REVENUE, LOST PROFITS, COST OF REPLACEMENT PARTS AND ANY AND ALL COSTS ARISING OUT OF THE PURCHASE, USE, OR PERFORMANCE OF VENDOR’S PRODUCTS UNDER ANY THEORY OF LIABILITY, EVEN IF THE DAMAGES COMPLAINED OF ARISE FROM VENDOR’S NEGLIGENCE.

VENDOR DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND DISCLAIMS ANY IMPLIED WARRANTY ARISING FROM A COURSE OF PERFORMANCE, DEALING, USAGE, OR TRADE PRACTICE.   

Purchaser also agrees that the substantive and procedural laws of the state of Florida shall govern any disputes arising out of or relating to use of this website, purchasing or service of endoscopes or endoscope parts in any way and any litigation shall be VENUED SOLELY in the federal OR state courts OF Dade County, Florida. 

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Purchaser must be a Qualified Facility, and/or Endoscope Repair Technician to purchase parts used on Medical ( Human ) Endoscopy Equipment.

The items sold on this website have not been approved by the manufacturer or the United States Food and Drug Administration (“F.D.A.”).  You purchase and use them at your own risk.  The F.D.A. requires all medical equipment sold/repaired in the U.S.A. to have original O.E.M. Parts. If you use NON OEM Parts you must register with the FDA as a Re-Manufacturer.

 

You Purchase any item on this website at your own risk if for use in the U.S.A. If not in the U.S.A. you must consult your respective government policies on using NON-OEM parts. We are a reseller and any item may or may not have an M.S.D.S. or other any other documentation supplied by the manufacturer as to product testing and reliability.

 

 

WE ARE A RESELLER OF NEW endoscope parts. THE COMPANIES FROM WHICH WE PURCHASE PARTS CLAIM THOSE PARTS MEET OR EXCEED O.E.M. MANUFACTURERS PARTS SPECIFICATIONS, AND THEY ARE RESPONSIBLE FOR THESE CLAIMS.  WE RECOMMEND THAT YOU INDEPENDENTLY EVALUATE THE CLAIMS OF THESE MANUFACTURERS BEFORE PURCHASING.  YOU MAY ALSO PURCHASE USED O.E.M PARTS FROM US.

 

USE THE CORRECT RE-PROCESSING PROCEDURE OF MEDICAL EQUIPMENT

is concerned with the safety of you and your patients. We would like to remind you to CLEAN and DISINFECT (sterilize) as recommended by the manufacturer, any and all instruments in accordance with the manufacturers instruction manual or reprocessing guide. Also refer to C.D.C. And O.S.H.A. Regulations.

Limited Warranty and Exclusions:

All customers upon purchase of any part, repair or endoscope agrees to the following:



Vendor is not responsible for any defects or damage caused by improper usage, cleaning, handling and storage. This warranty does not apply to products, which have been modified without approval of Vendor which have been removed or altered. Our liability under this warranty shall be in any case be limited to the invoice value of the product sold and in no event shall Vendor be liable for any special or consequential damages. We make no warranty as to the merchantability of any goods, or that are fit for any particular purpose or end application, nor do we make any warranty, either expressed or implied, other than stated above. Loaner instruments used by any party which is Vendor’s property will be the sole responsibility of Dealer or end-user. Any damages to the instrument will be charged to the respective party. Full retail value may be charged if severely damaged.

 

Thirty ( 30 )day Warranty On all Repairs.

Limited Warranty: Same exact repair redo at no charge. If it is determined that original repair sent in due to additional breakage and / or neglect, With "Redcrack" Stain ( Spiderweb )Removal, Vendor is not responsible for any fiber ( black dots ) breakage or if Stain is not removed . With any repair there is always a risk of fiber breakage ( black dots ) in the repair of any fiberscope! In some instances we may recommend sending the equipment to the Original Equipment Manufacturer if certain parts are unavailable. Cuts or tears in Biopsy Channels /Suction Channels / Bending Rubber Sheaths / External Insertion tube / Light Guide Tube Rubber Parts OR Any damage to equipment from fluid invasion is not covered under warranty.  Instrument must be leak tested prior to procedure and cleaning.

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Pricing Subject to Change



is not responsible for any typographical errors, photographs of equipment or mis-information on Specifications or condition of equipment listed on website or repair quote.



Vendor offers a limited warranty on  ( USED) endoscope or light source / processors  (excluding spare parts and consumables) distributed by Vendor or through Vendor’s authorized distribution channels. Any Endoscope / light source / processor which any Repairs which have been performed by customer or any other party and has not been authorized by Vendor, VOIDS warranty and there are absolutely no refunds! Purchasers may be required to provide proof of purchase to demonstrate eligibility.

Vendor represents and warrants to the purchaser that a Vendor consumer storage endoscope or light source / processor at the time of sale and continuing for Vendor's applicable limited warranty period for the particular endoscope or light source / processor, will function properly under normal use, be free of defects in materials or workmanship, and conform to the OEM Manufacturers endoscope or light source / processor specifications for that particular endoscope or light source / processor. endoscope or light source / processor found to be malfunctioning, defective, or nonconforming will be repaired or replaced with another refurbished endoscope or light source / processor of equal or lessor value, at Vendor’s option except shipping charges. Cuts or tears in Biopsy Channels /Suction Channels / Bending Rubber Sheaths / External Insertion tube / Light Guide Tube Rubber Parts OR Any damage to equipment from fluid invasion is not covered under warranty.  Instrument must be leak tested prior to procedure and cleaning. Purchaser may learn the applicable limited warranty period for a storage endoscope or light source / processor by calling 1-888-363-6727 1-888-363-6727 1-800-363-6726.

 

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Warranty Exclusions

Vendor provides no warranty for endoscope, parts, accessories or light source / processor that exhibits physical damage or that falls under any of the following exclusions: endoscope or light source / processor packaged or shipped not per Vendor Packaging and Shipping Guidelines; endoscope or light source / processor damaged during installation or removal (such as broken connector, broken pins, broken seals, holes, cut or tears in Bending Rubber Sheath or any other part of endoscope, Minor / Major Fluid Invasion, Acts of God ); endoscope or light source / processor damaged by any user during use; endoscope or light source / processor damaged by modification or repair not authorized by Vendor; endoscope or light source / processor that has been the subject of abuse, unreasonable use, or mistreatment; endoscope or light source / processor damaged by environmental conditions (such as corrosion or staining); endoscope or light source / processor that has been defaced (such as label alterations, serial number missing, serial number no longer discernible, serial number invalid); endoscope or light source / processor with warranty labels removed or destroyed; endoscope or light source / processor damaged due to lack of ESD protection; endoscope or light source / processor determined to be stolen or scrapped; or other exclusions as published from time to time online .

Vendor provides no limited warranty for endoscope or light source / processors purchased through unauthorized or foreign distribution channels; purchasers of such endoscope or light source / processors must seek warranty coverage, if any, through the purchasing source.

Vendor provides no limited warranty for endoscope or light source / processors that are purchased through OEM or otherwise as part of a third party manufacturer's endoscope or light source / processor or system; purchasers of such endoscope or light source / processors must seek warranty coverage, if any, through the purchasing source.

Vendor shall return endoscope or light source / processor that is not covered by warranty to purchaser by collect freight.  Cuts or tears in Biopsy Channels /Suction Channels / Bending Rubber Sheaths / External Insertion tube / Light Guide Tube Rubber Parts OR Any damage to equipment from fluid invasion is not covered under warranty.  Instrument must be leak tested prior to procedure and cleaning.

 

is not responsible for endoscope or light source / processor lost or damaged during shipment. All endoscope or light source / processors being returned for limited warranty repair or replacement must be sent freight prepaid. Each box must reference the following information: Customer/Contact Name · Return Address · Phone Number · RMA Number (issued by an authorized

source). The RMA number must be written on the outside of the shipping container for identification purposes. Shipments not properly identified will be refused.

 

 

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ANY ITEM LEFT NOT APPROVED OR LEFT UNPAID ON OUR PREMISES OVER 30 DAYS IS SUBJECT TO CONFISCATION.

 

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Warranty Exclusions for $9919.00 1 Year Repair Warranty and Fuji New ( Remanufactured ): the following repairs are not included in one (1) year extended Warranty for one (1) endoscope with same serial number: Air/Water cylinder Replacement ,Suction Cylinder Replacement, Biopsy Channel Replaced  ,Coil Pipe Replacement, Duodenoscope Control Arm Repair ( Elevator Knob), Duodenoscope Elevator Push Rod Repair, Duodenoscope Elevator Channel Replacement Switch Head Assembly 100/140 series replacement,Knob Assembly 100 series Repair ,Angulation Knob Shaft 100/140 repair, Left/Right knob Cap 140 series repair REDCRACK STAIN REMOVAL, Switch Head Assembly BF Scopes Replaced,Illumination Bundle Replaced any scope, Bronchoscope Biopsy Channel Replaced ( Bronch, CHF,  Scopes ) Angulation Drum Wire Replacement ( One; / ) Insertion tube; Examination Tube Replacement, ENF- Examination Tube Replacement, Light Guide Tube Replaced ( Umbilical Tube CCD ( CCD Wire Harness Repair)CCD ( CCD Replacement Repair,CCD ( CCD CHA Replacement Repairs ) Bronchoscope Image Bundle Replaced ( includes image bundle ) The following Endoscopes are not included in the 1 Year Extended Warranty: BF-P20,BF-P20D,BF-P30,BF-P40,BF-XT20,BF-XT30,BF-1T20D,BF-1Y30,BF-3C10,
BF-3C20,CHF-P10,CHF-P20,CHF-P30,CHF-CB20,CYF,CYF-2,CYF-3, LF-1,LF-2,LF-3,URF-P,URF-P2. Fuji New ( Remanufactured ) EG-200FP/HR/EG-250HR/EC-200LR/LT/EC-250LT Parts and Labor for one Year. Cuts or tears in Biopsy Channels /Suction Channels / Bending Rubber Sheaths / External Insertion tube / Light Guide Tube Rubber Parts OR Any damage to equipment from fluid invasion is not covered under warranty.Instrument must be leak tested prior to procedure and cleaning. Cuts or tears in Biopsy Channels /Suction Channels / Bending Rubber Sheaths / External Insertion tube / Light Guide Tube Rubber Parts OR Any damage to equipment from fluid invasion is not covered under warranty.Instrument must be leak tested prior to procedure and cleaning. Instruments must be leak tested prior to procedure and Cleaning. Puncturing Biopsy Channels during procedure not covered.




Vendor may revise these exclusions from time to time. Purchaser may obtain current exclusions online or 1-888-363-6727 1-888-363-6727 1-800-363-6726.

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Return Policy:

If you are not satisfied with quality of a Parts or a Repair, We will issue credit
once Part is returned, unused, within 5 business days of the date and time first attempted delivery. Item(s) must be physically in our Place of business. International Customers we will allow additional **3 days, total **7 days.  Over **5 days %25 restocking fee. You must obtain an RA No. ( Return Authorization Number ) from us before returning item, No RA No. = No Refund! If packaged items are torn open, 25% restocking fee applies. No refunds after 7 days. ( 10 days International ). International customers are responsible for all duties and taxes of your Country Destination! Used manufacturers, Used OEM Parts/Parts scopes, No Warranty or Refund. Further detailed explanations below. No refunds at all on any shipping charges and any International duty fees incurred by shipping Company. If Items refused, you are responsible for shipping charges to and from your destination and you will be billed accordingly. Repairs re-done at no extra charge for same repair. Any Payment past 7 day, or Net Terms is sent out for collection by a Internationally reputable Collection Agency.

 

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No Terms on Repairs or Parts! Money Back if not satisfied with Product, within 5 days, ( less shipping charges ). After 5 days %25 restocking fee. No refund after 7 days.

 

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is not responsible for incorrect reprocessing of equipment.

 

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WHEN RETURNING AN ITEM, YOU MUST RETURN IT IN ORIGINAL BOX.  YOU ARE RESPONSIBLE FOR ALL SHIPPING EXPENSES INCURRED INCLUDING ANY DUTIES AND TAXES. YOU MUST PUT PROPER INSURANCE VALUE ON ITEM. IF UNIT IS LOST OR DAMAGED IN SHIPPING UPON RECEIPT, REFUND GIVEN UPON REFUND OF INSURANCE CLAIM TO , FROM SHIPPING COMPANY. IF LOST OR DAMAGED DUE TO IMPROPER SHIPPING AND NO INSURANCE WAS ISSUED, NO REFUND.

 

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Endoscope or Light Source / Processor Return Procedure

Eligible purchasers seeking services for endoscope or light source / processors covered under this limited warranty must obtain a Return Merchandise Authorization number by applying online at by calling 1-888-363-6727 1-888-363-6727 1-800-363-6726, and within same business day from the date of issuance of the RMA must ship the endoscope or light source / processor to the address designated in the RMA at their own expense in compliance with

's then current Packaging and Shipping Guidelines.

bears no responsibility for loss or damage during shipment.

Packaging and Shipping Guidelines

YOU ARE RESPONSIBLE FOR ALL SHIPPING EXPENSES INCURRED FOR WARRANTY, NON-WARRANTY, LOANERS INCLUDING ANY DUTIES AND TAXES. Purchaser must ship all warranty returns in careful compliance with these Packaging and Shipping Guidelines. Failure to do so will void the endoscope or light source / processor's warranty.

advises the purchaser to keep the original box and packing materials for storing or shipping, No items will be accepted back in a Fedex/UPS envelope!. Prior to shipment.

does not accept responsibility for these items and they will not be returned with the repaired or replacement endoscope or light source / processor. Purchaser must return only the endoscope. All endoscope or light source / processors should be returned to

in the original shipping container, or an authorized packaging box for the units being returned. The preferred method is the use of foam inserts to enclose the endoscope or light source / processor completely on all surfaces (2-in. foam/surface). Each individual item must be placed in its own anti-static bag. When the original container is not available, a corrugated container with a minimum bursting rating of 200 PSI must be used. Ratings are generally located on the bottom of containers. If foam inserts are not available, do NOT use "peanut" packaging filler material, as this will not support and stabilize the endoscope or light source / processor during transit and will void the warranty.

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We provide Repairs and Parts and are not associated or affiliated in any way with; Olympus® Inc., Pentax® Inc., Fujinon® Inc., Machida®, Wilson-Cook® Inc®. e.s.s. inc.  All registered trademarks of these entities belong to them alone.

 

 

Endoscope Repair Inc. Legal Disclaimer, Warranty Information and Return Policy